Saturday night I have this couple probably in their mid twenties. They both order the same steaks and upon clearing I notice a morsel of filet steak kind of put aside on her plate. It was noisy and loud as we had lots of parties going on and another 2 hour wait. In fact because of the mild weather people were even waiting outside which is a tad unusual for January around these parts.
Anyway I ask her if she has finished with her plate. She nods yes but I don't believe I ever asked her if she wanted that morsel to go in a container. I clear the table and come back with the dessert menues which they politely decline.
I come back with the bill and she ask me where her steak is. I thought to myself right away that she must be joking and that maybe she thought she ordered a take out or something and was waiting for it.
I reply back what steak? She says I wanted the rest to go. I say I didn't hear you say that. She says will I did.
I apologize and say I will get a supervisor. One thing I have learned is I am just a letter to head office away from getting suspended. After that stupid thing last Spring any time something like this comes up you get a supervisor over to handle it.
She gets a new steak with the trimmings. That for a morsel of meat left on the plate that was mistakenly thrown out due to a miscommunication I probably would have let it go. But her , no way as she was hunting for bear. She got her freebie and I was left wondering exactly at what point is some asshole going to make a fuss about nothing and cause me to look for another job.
Some people are just like a mine field set up like a booby trap to catch you on one slip.
Arggghhh......
Monday, January 25, 2010
I CANNOT HEAR YOU !
Labels: a morsel to go, cover your ass, food and beverage waiter blog, food waiter blog, take out container blog, Waiter, waiter blog
Posted by jungle212 at 8:00 PM
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