You know how some people upon clearing the table will ask the guest if they would like some dessert. I never do.
Instead I just clear the table and then present the dessert menu to them and wait for them to take it , which of course is the natural thing to do when someone is holding something in front of you.
Then if they do take it and look , your odds of them ordering a dessert have increased by quite a margin. Recommend a dessert or two once they have it in their hands. Then walk away.
Sometimes of course they will smile and not grab the dessert menu but a lot of the time they will say okay and have a look. Usually they will order something once they do. They may only get one dessert and share it but it is still a sale. Maybe a coffee too.
So next time rather than give them a chance to say no right off the top just bring over the dessert menu and hold it out in front of them and watch them take it. If they don't , usually a big smile comes over their face cause they know what you are trying to do.
Have fun at this point and watch them squirm trying to say no. This is the fun part of the meal when all the hard work has been done and you have carried out perfect service to the guest.
It may add to your tip.
Friday, December 4, 2009
Never Give a Guest a Chance to Say No to Dessert
Labels: food waiter blog, food waiter blogs, selling desserts, steve the waiter, upselling average check, Waiter, waiter blog, waiter blogs, waiter selling dessert suggestion, waiterextraordinaire
Posted by jungle212 at 9:01 PM
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