Should a Waiter Have The Right To Refuse To Wait On a Table?

The other night I had this table come and it was the second straight time I had to serve them. They are rude , oblivious to the fact that there are actually other people in the restaurant that have to be served as well , and when they order this one lady will order for the 11 of them. It is like serving 6 tables because every time you go there with something they want something else.

The other guests in your section watch you run around like crazy for them so really all they want to do is just get up and leave as soon as they have finished their main course. I think partly because they just feel bad seeing me run around for these people.

The woman even calls the managers bitches and they are constantly complaining. The food order never comes out right. Etc..etc...etc...

Now because the restaurant is not privately owned and is a chain restaurant we basically have to put up with this abuse whether we like them or not. They continue to come and complain and treat the servers and management like they own the place.

Now I almost lost it the other night with them and I swear if I have to serve them again I will really make the service so slow with them that they will really get upset. But that wouldn't be professional. But what I would like to do with these people of Arabic descent is just start talking about where they come from and that I have been to places like Jordan , Dubai , Egypt , Muscat , Oman , Saudia Arabia. The guy , her husband who complains , every time he comes asks me how I like it here in Canada.

I am going to lose it if he ask me one more time. I think what I might do is ask him how he likes it here and that he should be lucky he is here but I cannot do that because that is sounding prejudiced.

So the next time they come in should I have the right to ask , if they are seated in my section , if I can take a pass and let someone else serve them?

Because if I have to serve them again I will really not make their meal very enjoyable and truthfully I have never felt this mean toward some people in a very long time. Places I have worked previously these people would not be even allowed through the door. Their manners are completely trash!

Any thoughts???